HELP

Let's sort out any problem.

CapturaCero is designed to be simple. Here you will find the most common answers.

My screenshots do not appear

Open iOS Settings → Privacy & Security → Photos → CapturaCero. With limited access, check that the screenshots you want to review are included. Then return to the app and tap Update.

iOS asks to confirm a deletion

It is expected behavior and a safety measure. CapturaCero cannot bypass that confirmation. Deleted items appear under “Recently Deleted” within Photos for the period indicated by iOS.

How to restore Pro

Open CapturaCero → Settings → CapturaCero Pro → Restore Purchase. You must use the same Apple ID with which you made the payment.

Are my screenshots uploaded?

No. Images are queried locally from Photos and are not sent to CapturaCero or analytics services.

What does the free version include?

Includes 50 review decisions, age and progress filters, and Keep and Delete actions. Pro removes the limit forever.

direct contact

Describe what happened and include your iPhone model and iOS version. Do not attach screenshots with sensitive information.

Send support email

+52 777 987 1272